You can trust that we will assist you to achieve your goals, because our team has the following core qualities
EXCELLENT PEOPLE SKILLS
Your needs come first which means we listen carefully, provide timely and accurate information and deliver outstanding service before, during and after claims – especially when tact and empathy is required during difficult times
Helping you achieve peace of mind is immensely rewarding and a responsibility we take very seriously
We don’t just sell insurance policies – we do much more. We tailor competitive and reasonable solutions that directly meet your needs. We do this by having access to a comprehensive selection of market-leading insurance products and understanding how different policies are designed to fit your individual situation
We are a dynamic, high-energy team that will persist until we get the most competitive deal for you – whilst keeping the relationship open and honest
If you’re looking for a local, independent insurance service backed by global knowledge and resources, then we have the solution for you
Keep reading for further information about our organisation
Meet the Brokers
Principal and Insurance Broker
AR No. 277607
John Bowman has been in the insurance industry since the early 90’s, focusing on general insurance he has worked with Commercial Union, AMP, Wesfarmers and Landmark. He has worked extensively throughout NSW and South Australia as an Area Manager, taking care of clients in metropolitan areas & regionally. John also has a strong and proud rural background being raised on the family farm at Harden NSW. He is still heavily involved in agriculture running a mixed farming enterprise with his wife Kate and 2 children at Boorowa NSW, which greatly enhances his empathy to the needs and concerns of the rural community.
Diploma of Business Management and a Diploma of Financial Services (Insurance Broking)
Principal and Insurance Broker
AR No. 315252
Alleena Vitnell has been in the insurance industry since the 80’s. For almost 20 years she worked with Wesfarmers Federation Insurance in varied roles. In November 2006, together with John Bowman, she started Ausure Insurance Brokers Young. Alleena has lived in the Young NSW region all of her life, is married with 2 children and has been involved with many local community groups. She has a broad understanding of the insurance needs of farming and cropping operations, having worked within the industry for almost 30 years.
Diploma of Financial Services (Insurance Broking) and Tier 1 Insurance Broking
Office Manager and General Insurance Broker
AR No. 1008228
Samantha has been in the insurance industry since 2009, joining our team in February 2014.
Samantha’s background is in customer service, staff/office management, HR & insurance.
She brings 14 years of experience in similar roles within two other companies, one of which was NRMA.
Originally a local from Young, Samantha returned from Cowra in 2009, following her career path in the insurance industry.
Samantha is very passionate within her role and thrives on helping others.
Outside of work Samantha is a wife and mother of 2, loves the rural lifestyle and getting involved within the local community.
Diploma of Insurance Broking, Tier 1 Insurance Broking and Certificates II & III in Business
AR No. 256164
Elecia joined Arma Insurance Brokers Young in April 2019 bringing with her seventeen years’ experience in the local insurance Industry. Elecia is a born and bred local living in Young with her husband and two children.
Elecia can assist you with all your insurance needs, taking the time to get to know you so she can help achieve get the right cover.
Outside the office Elecia enjoys spending time with family and friends and keeping active.
Tier 1 Insurance Broking
Meet the Team
Lucy joined Arma Insurance Brokers in late 2013 as our broker/customer support. Lucy is one of our first points of contact at our office and is more than happy to help answer your phone calls and enquires. Her other responsibilities include processing of personal insurance matters, claims handling and general administrative duties.
Lucy has completed her tier 2 in insurance broking and looks forwards to expanding her knowledge in the insurance industry through her tier 1 training.
Outside the office Lucy enjoys travelling, keeping active and spending quality time with her family.
Eliza has been part of our team since late February 2016, her role is broker support. Since starting with us, Eliza has completed her certificate III in Business & Administration shortly after completing her HSC.
Her main duties are administration along with assisting brokers and clients on a daily basis.
Eliza is a local girl who is family focused with a passion for horses outside of work.
Eliza looks forward to the next step in furthering her knowledge & experience in the insurance industry.
Vanessa joined the Insurance Industry in 2011, gaining experience in customer service, administration and claims handling before becoming a Broker Assistant.
Vanessa has completed Tier 2 in General Insurance with several years of experience working on domestic portfolios.
Always accepting a challenge Vanessa looks forward to furthering her knowledge and experience in different insurance fields and assisting all of our clients with their insurance requirements.
Anne joined the insurance industry in 2009 working in customer service whilst achieving her Tier 2 qualifications. After a break Anne returned to the insurance industry in 2018.
Anne has lived in Young for most of her life with her three grown children, also living in Queensland and Melbourne at other times.
Anne enjoys keeping fit, doing various charity walks and going to the gym.
Anne enjoys travelling and visiting her children as often as she can and spending time with her family, especially her great nieces and nephew.
Community Broker Network is a member of the Steadfast Group. The Steadfast Group size provides them with enormous buying power, and because Community Broker Network is a member of Steadfast ARMA Insurance Brokers Young Pty Ltd have access to these benefits, and we can pass them onto you as our client. Through the membership ARMA Insurance Brokers Young Pty Ltd have the ability to offer all their clients access to a broad choice of insurance products, exclusively built policies at a competitive price and a unique claims escalation process.
Strength when you need it.
- Family owned and operated
- Member and authorised representative of the national ARMA Insurance Brokers network
- Top-10 listed brokerage out of 150 ARMA brokerages Australia wide
- Corporate Authorised Representative of National Adviser Services Pty Ltd t/as Community Broker Network
- Access through membership to Steadfast Group’s buying power the Steadfast Group Ltd
- 50+ years of combined experience
- Specialist regional insurance brokers
- In-house claims management
- Proven track record
- Hands- on, face-to-face local service available 24/7
- High customer satisfaction and retention